Frequently Asked Questions (FAQs)
What does your flood damage restoration service include?
Our flood damage restoration process covers everything from emergency water extraction, structural drying, carpet cleaning, mould prevention, and sanitisation to complete restoration. We ensure your home or business is fully restored and safe after any flooding incident.
How soon should I call for help after a flood?
Immediately. The first 24 hours after flooding are critical to prevent mould growth, structural damage, and odour. Sydney Flood Master offers 24/7 emergency flood restoration services, ensuring our team can reach your property quickly to minimise damage and costs.
Can you restore carpets and furniture after flood damage?
Yes, in most cases. If the floodwater is clean or rainwater-based, our team can restore carpets, upholstery, and furniture through deep drying, steam cleaning, and disinfection. However, in cases of contaminated water (like sewage), replacement might be recommended for safety reasons.
How long does it take to restore a property after flood damage?
The duration depends on the extent of flooding, affected materials, and moisture levels. Typically, complete flood restoration takes 2–5 days, including drying, cleaning, and odour removal. We monitor humidity and moisture to ensure every area is properly restored before completion.
Do you help with insurance claims after flood damage?
Yes, we do. Sydney Flood Master works with all major insurance providers and offers damage assessment reports, photos, and documentation required for claim processing. Our team helps you file claims smoothly and get your property back to normal as soon as possible.
